Privacy policy

Who we are

This policy explains how Office Pole ("we", "us") collects and uses personal information when you visit officepole.com or buy from us. Office Pole is registered in Banani, Dhaka, Bangladesh.

Information we collect

Account and order details: name, email address, billing country and products purchased.
Payment information, handled by our payment providers. We never see or store your full card number.
Messages you send to support, including attachments.
Usage data such as pages visited, device and browser type, collected through cookies and similar tools.

How we use it

To process orders and deliver your downloads.
To send receipts, product updates and support replies.
To send marketing emails, only if you opt in. You can unsubscribe at any time.
To keep the site secure and prevent fraud.
To understand which products and pages are useful.

Cookies

We use essential cookies to keep your cart and sign-in working, and analytics cookies to measure traffic. You can accept or decline non-essential cookies in the cookie banner and change your choice later.

Sharing

We share information only with providers who help us run the store, such as payment processors, email delivery and hosting, and only as needed for that service. We do not sell your personal information.

How long we keep it

Order records are kept for as long as tax law requires. Support conversations are kept for 3 years. You can ask us to delete your account at any time.

Your rights

Depending on where you live, you can ask to access, correct, export or delete your personal information, or object to how we use it. Email support@officepole.com and we will respond within 30 days.

Contact

support@officepole.com · Office Pole, Banani, Dhaka, Bangladesh